Last Updated: May 2, 2025

Vakkeel.ai by Boribun Techlabs Private Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our WhatsApp-based legal assistance platform, website (www.vakkeel.ai), or related services.

Information We Collect

• Personal Information: Name, phone number, and query details provided during WhatsApp chats or advocate consultations.
• Usage Data: Interaction details (e.g., chat timestamps, selected departments) to improve our services.
• Technical Data: IP address, device type, and browser info (collected via website, if applicable).

How We Use Your Information

• To provide legal guidance via WhatsApp chats and connect you with advocates
• To enhance our AI-assisted services and user experience.
• To communicate updates, promotions, or follow-ups (with your consent).
• To comply with legal obligations under India’s Information Technology Act, 2000, and Personal Data Protection framework.

Data Sharing

• With Advocates: Name, phone number, and query details provided during WhatsApp chats or advocate consultations.
• Third-Party Tools: Interaction details (e.g., chat timestamps, selected departments) to improve our services.
• Legal Compliance: Data may be shared if required by law or to protect our rights

Data Security

We use end-to-end encryption for WhatsApp chats and secure cloud storage. While no system is 100% secure, we strive to minimize risks.

Your Rights

• Access, correct, or delete your data by contacting privacy@vakkeel.ai.
• Opt out of promotional messages via WhatsApp or email.

Retention

We retain data only as necessary for service delivery or legal compliance (typically 2 years postinteraction).

Contact Us

Email: privacy@vakkeel.ai privacy@vakkeel.ai | Phone: +91-7205000303

Note: This policy complies with India’s data protection laws. Updates will be posted here.